Refund Policy

Per-document purchases

Printable ($1.99) and Digital ($4.99): no refund once the final document has been downloaded.

If the file is defective or the wrong document was delivered, BOSS will fix or replace it — contact us through the Support page or support@boss.apexmodernplatforms.com.

Annual BOSS membership

Annual membership ($39.99/year, or $29.99/year with 10OFF): no refund once activated — it unlocks unlimited Printable and Digital documents immediately.

You can cancel anytime and it will not renew. Cancelling stops future charges; it does not refund the current year.

Failed or duplicate charges

Handled case-by-case. If Stripe actually charged you twice, or a payment failed but money was still taken, we will refund the duplicate or erroneous charge. Contact us with your order details so we can look it up.

How to request help

Reach us through the Support page or email support@boss.apexmodernplatforms.com. Include your name, the email used for the purchase, and your order number if you have one.